Customer Service

Customer Service

Welcome to the Customer Service page for SVG FOR CRICUT. We're dedicated to providing exceptional support to ensure your experience with us is smooth and enjoyable. Below you'll find information on various topics, including sales, returns (applicable to apparel only), FAQs, order status inquiries, and how to contact us directly.

Sales

For inquiries regarding our digital downloads or apparel, our sales team is here to assist you. Whether you need help with choosing the right SVG file for your project or want information about our apparel sizing and designs, we're here to provide you with the guidance you need.

Contact our sales team at sales@svgforcricut.com or call us at [insert phone number].

Returns

For apparel purchases, we offer a hassle-free return process. If you're not completely satisfied with your apparel item, you may return it within [insert number] days of purchase for a refund or exchange. Please review our return policy for eligibility criteria and instructions on how to initiate a return.

Learn more about our return policy here or contact our returns team at returns@svgforcricut.com for further assistance.

Please note: We do not accept returns on digital download purchases.

FAQ

Q: How do I download my purchased SVG files?

  • A: After completing your purchase, you'll receive an email with a download link. Click on the link to access your files.

Q: Can I use your SVG files with other cutting machines besides Cricut?

  • A: Yes, our SVG files are compatible with various cutting machines, including Silhouette and Brother ScanNCut.

Q: Do you offer custom SVG design services?

  • A: Yes, we offer custom design services. Please contact our sales team for more information.

Q: What is your turnaround time for custom orders?

  • A: Turnaround time for custom orders varies depending on the complexity of the design. Our team will provide you with an estimated timeline upon request.

Q: How can I contact customer support?

  • A: You can reach our customer support team via email at support@svgforcricut.com or by filling out the contact form on our website.

Order Status Inquiries

Want to check the status of your order or track a shipment? Our order status inquiries team is here to provide you with real-time updates on your purchase. Simply provide your order number or relevant details, and we'll assist you with any inquiries regarding your order.

Track your order here or contact our order status inquiries team at orders@svgforcricut.com for assistance.

Contact Us

For any additional assistance or inquiries, please don't hesitate to contact us directly. Our customer service team is available to assist you with any questions, concerns, or feedback you may have.

You can reach us via email at support@svgforcricut.com or by filling out the contact form here.

Thank you for choosing SVG FOR CRICUT. We appreciate your business and look forward to serving you!